Contagioushair.com Support Ticket

Invoice #1733

Created By: DeusTecum's Picture DeusTecum Last Reply: DeusTecum's Picture DeusTecum
Priority Level: [High] Status: [Closed]
Created: 7 years ago Last Updated: 7 years ago
Department: Billing/Payments Replies: 2

Dear Elise,

As we discussed, I no longer wished to proceed with purchase #1733. Therefore, please refund my monies to my Paypal account. I do not understand why you ceased to respond to my inquiries regarding this matter. It is poor business practice and creates an unsatisfying customer experience - which contradicts everything you've posted on your website. Prompt attention to this matter, would be greatly appreciated.

Thank you,
Ethel


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shamis says: (7 years ago)
 0
Hello,

I have a copy of a few emails that Elise has responded to and both stated that she submitted your request for a refund. She also informed you of the processing time for a refund. Our billing/payments department refunded that order 4-23-10. Please allow up to 5 days for this credit to appear on your statement.




DeusTecum says: (7 years ago)
 0
I received my refund from Contagious Hair and am happy one again. Thank you!



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