Consumer Complaints All Reviews

At Contagious Hair, serving the customer is our top priority along with providing quality human hair extensions. We welcome all feedback; however, if you are experiencing a problem please open a support ticket & allow us the opportunity to rectify it.

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  • Bad Service

    I have purchased from on August 5th and still to this day I havent recived my item. I called them 5 times and only once have I recievd an answer, replied: Our factory is currently under construction but once we start shipping ill give you a call back. I never recieved a call back, I wrote them several times to they never even wrote back. am so upset...Please place my order. If still under construction please let me know i just want to be informed that my item will eventually reach my house as soon as possible. Order Number #2042 More...
    (Delivery Services)
    Jessica92's Picture   Jessica92    2 Comments   Comments
  • disappointed with service

    I ordered my hair on 8/3/ and the funds were immediately withdrawn which I was fine with. What I was not fine with is no contact at all and I reached out to them 4 times via email and phone calls after 2 weeks of no response. After 1 month and finally at my wits end, I put in a complaint to paypal to investigate. Of course, I soon as I did that they sent a delivery confirmation that was dated Sept 1st. I received the package on Sept 7th without a receipt or an apology for the inadequate level of service. For the quality product they portray the service was indeed the worst I have ever... More...
    consumermvp's Picture   consumermvp    2 Comments   Comments
  • NO REFUND, Poor service and business practices

    I placed an order with Contagious Hair for a closure piece. Elise advised me that the piece would arrive longer than two weeks and ASKED me if I wished to proceed. I opted not to. I have STILL NOT RECEIVED MY REFUND. Nor have I heard a response from Contatgious Hair again. Upon researching the company, I was SO UPSET to see so many negative reviews about them. These NEGATIVE reviews were REMOVED! I am still waiting for my refund to Paypal, which she was so quickly able to do to fix a shipping address issue. BUT to refund my purchase, they seem to be refusing to do even though they... More...
    DeusTecum's Picture   DeusTecum    3 Comments   Comments


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