Contagioushair.com Reviews and Complaints

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Contagioushair.com Reviews

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  • Bad Service



    I have purchased from Contagiousehair.com on August 5th and still to this day I havent recived my item. I called them 5 times and only once have I recievd an answer, replied: Our factory is currently under construction but once we start shipping ill give you a call back. I never recieved a call back, I wrote them several times to they never even wrote back. am so upset...Please place my order. If still under construction please let me know i just want to be informed that my item will eventually reach my house as soon as possible. Order Number #2042 More...
    (Delivery Services)
    Jessica92's Picture   Jessica92    2 Comments   Comments
  • disappointed with service



    I ordered my hair on 8/3/ and the funds were immediately withdrawn which I was fine with. What I was not fine with is no contact at all and I reached out to them 4 times via email and phone calls after 2 weeks of no response. After 1 month and finally at my wits end, I put in a complaint to paypal to investigate. Of course, I soon as I did that they sent a delivery confirmation that was dated Sept 1st. I received the package on Sept 7th without a receipt or an apology for the inadequate level of service. For the quality product they portray the service was indeed the worst I have ever... More...
    (Beauty)
    consumermvp's Picture   consumermvp    2 Comments   Comments
  • Very Pleased



    The transaction was smooth and easy. I appreciate the info given on the website. It helps customers and we know what to expect. I have been wearing extensions for years and have dealt with several online vendors so I know my stuff and Contagous Hair is now on my preferred vendor list. Good service!! More...
    (Beauty)
    shamis's Picture   shamis    0 Comments   Comments
  • Good Hair BUT



    Finally my hair arrived, on time, which was great. When I opened the package to my surprise the hair looked just like the picture that I seen on the site. So upon installation I prepared the hair by following the instructions provided in the package. The hair has now dried and has not returned to the same wave pattern. Before buying this hair I spoke to someone in customer service who assured me that it would revert back every time it’s was washed she even told me I could color it and it would go back to the plush wave pattern. Only thing I did was wash, condition and air dry it... More...
    (Beauty)
  • Nice Hair BUT...



    Finally my hair arrived, on time, which was great. When I opened the package to my surprise the hair looked just like the picture that I seen on the site. So upon installation I prepared the hair by following the instructions provided in the package. The hair has now dried and has not returned to the same wave pattern. Before buying this hair I spoke to someone in customer service who assured me that it would revert back every time it’s was washed she even told me I could color it and it would go back to the plush wave pattern. Only thing I did was wash, condition and air dry it... More...
    (Beauty)
    ILuvHair's Picture   ILuvHair    0 Comments   Comments
  • Invoice #1733



    Dear Elise, As we discussed, I no longer wished to proceed with purchase #1733. Therefore, please refund my monies to my Paypal account. I do not understand why you ceased to respond to my inquiries regarding this matter. It is poor business practice and creates an unsatisfying customer experience - which contradicts everything you've posted on your website. Prompt attention to this matter, would be greatly appreciated. Thank you, Ethel More...
    (Beauty)
  • NO REFUND, Poor service and business practices



    I placed an order with Contagious Hair for a closure piece. Elise advised me that the piece would arrive longer than two weeks and ASKED me if I wished to proceed. I opted not to. I have STILL NOT RECEIVED MY REFUND. Nor have I heard a response from Contatgious Hair again. Upon researching the company, I was SO UPSET to see so many negative reviews about them. These NEGATIVE reviews were REMOVED! I am still waiting for my refund to Paypal, which she was so quickly able to do to fix a shipping address issue. BUT to refund my purchase, they seem to be refusing to do even though they... More...
    (Beauty)
    DeusTecum's Picture   DeusTecum    3 Comments   Comments
  • 51 year old DIVA



    Hi Shamis, I just want all the Divas to know that Contagious hair is the Best. I am 51 years old and have been wearing weaves for a long time. Never tried the Virgin indian remy until a week ago, I LOVE LOVE MY HAIR and SO DO MY HUSBAND. This hair is so natural, smooth and tangle free. I have the Virgin Indian Remy Straight. I encourage all the ladies that if they are looking for the Hair that surpasses all others. CONTAGIOUS HAIR IS THE ONE. Shamis thanks again for posting your video and prosperity to you and your business. PLEASE UPLOAD SOME NEW VIDEOS. I AM A CUSTOMER FOR LIFE. HAVE A... More...
    (Beauty)
  • Outstanding!



    The company came up in a google search. I then googled the company. I saw so many negative remarks about the company that I was shocked but luckily I am an open minded person and I started to take a closer look. I notice that these remarks were literally just remarks and they said the same thing over and over and it seemed to be the same person or persons. I came to my own conclusion that it was just a bunch of childish behavior unlike real reviews from real people and decided to give them a once over. I placed my order and got an email with my order information. I looked over the... More...
    (Beauty)
    tashamoore's Picture   tashamoore    1 Comments   Comments
  • Great hair - Great Service



    I ordered right before the new year in hopes that I would have it for new years eve. I spoke with Shamis to see if it would get to me on time and she said she couldn't make me any promises but she'd do her best. And she did! Given how I ordered only 5 days before new years, I got it right on time. The hair was packaged so cute and smelled really good. I had it installed that day and my stylist loved it (she's a retailer of Contagious Hair now thanks to me) It's early Feb and my install still looks great. The hair is performing nicely with no shedding or tangles... More...
    (Beauty)
  • Great Experience



    My girlfriend referred me to Contagious Hair a few months ago because I had been searching to no avail for Virgin Malaysian hair. I wanted the real Virgin Malaysian, not the processed hair everybody was selling. I called and spoke with Elise that was so informative it was unbelievable. I know I spent a good hour talking to her and she answered each and every one of my questions without a huff or puff or like I was getting on her nerve which I know I was, lol. I felt the smile on her face thru the phone so I have to give them all smiles! My hair is absolute astonishing. I've... More...
    (Beauty)
    Tamia's Picture   Tamia    0 Comments   Comments

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